No Evidence Found to Support Claims of Anti-Competitive Practices in Online Movie Ticketing Sector
In a significant ruling, the Competition Commission of India (CCI) has dismissed allegations against Big Tree Entertainment Pvt. Ltd., popularly known as BookMyShow, concerning the abuse of its dominant position in the online movie ticketing market in India. The commission, in its detailed order dated March 12, 2026, concluded that while BookMyShow holds a dominant position, there was no contravention of the provisions of the Competition Act, 2002.
The case, initiated by Vijay Gopal, a social activist and founder of the online ticketing portal Showtyme, alleged that BookMyShow engaged in anti-competitive practices, including exclusive agreements with cinemas, unfair revenue sharing, and restrictive data ownership clauses. Gopal claimed these practices hindered competition and led to increased ticket prices for consumers.
The CCI conducted a thorough investigation, analyzing the market dynamics and BookMyShow's agreements with cinema partners. It found that the online intermediation services for booking movie tickets constitute a distinct market from traditional box-office sales. The commission acknowledged BookMyShow's significant market share and economic strength but noted that the dynamic nature of the market, coupled with the presence of other competitors like Paytm and Justickets, tempered its dominance.
Regarding specific allegations, the CCI found operational justifications for practices such as seat reservation and revenue sharing, stating that these do not amount to unfair or discriminatory conditions. The commission also noted that the data sharing practices were not discriminatory, as single-screen cinemas and multiplexes do not constitute a homogeneous class.
On the issue of exclusive agreements potentially foreclosing market access, the CCI observed that such arrangements are standard industry practice aimed at ensuring business efficiency. The commission highlighted that the existing competition from other platforms indicated a market not entirely foreclosed for new entrants.
Ultimately, the CCI concluded that there was insufficient evidence to establish that BookMyShow's conduct led to an appreciable adverse effect on competition in the relevant market. The case was ordered to be closed, providing relief to BookMyShow amid rising scrutiny over its market practices.
Bottom Line:
Online movie ticketing platform (BookMyShow) alleged for abuse of dominant position under Sections 4(2)(a)(i), 4(2)(b)(i), and 4(2)(c) of the Competition Act, 2002 - Commission held that though the platform enjoys dominant position in the relevant market, no contravention of provisions of Section 4 is established.
Statutory provision(s):
Competition Act, 2002 Sections 4(2)(a)(i), 4(2)(b)(i), 4(2)(c)
Showtyme v. Big Tree Entertainment Pvt. Ltd. (BookMyShow), (CCI) : Law Finder Doc id # 2865189
